Check out this video clip where some bastard came into a store with a phone that wasn't activated (ie probably hacked) and wanted us to fix it for him. He got denied. But he thinks he's all cool because he made a video of himself behaving like a dick. See a story about it here.
Tuesday, October 23, 2007
Caught on film: Our service rep doing his job correctly
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32 comments:
The next generation of Apple stores should allow employees to text message you directly when someone like this walks in, whereupon you kill them with your mind (hey, if you can heal them, it works the other way around, right?). But of course their head doesn't explode until after they leave the store. Don't want a mess on the shiny products.
Also, this guy is a moron. If you must try to dupe Apple into restoring your hacked phone, leave the SIM card in. Idiots like this don't deserve iPhones, FSJ. Perhaps an IQ test as part of the iTunes activation routine?
Love the datestamp.
Does anyone notice that his shoes squeak as he walks out? Kudos to the sales rep for doing his job properly.
Note how the "super-savvy tech-head" can't even set the date on his video camera. No need to set the date on the iPhone of course ;-)
That appears to be the Portland Or. store at Pioneer Place.
What a tool. But jeez...there must be 50 people in there, judging by all the background noise.
What a dick. So if I buy an XBox and hack it up so it plays Wii games the warranty is voided? WHAT?! Or what if I buy a new car and mod up the engine and then it blows up. The dealership won't fix it for free?! The outrage!! The injustice!! What a douche-tard
That's totally the Pioneer Place (Portland) Apple Store, I recognize the people there. And yes FSJ, I visit the Apple Store so much that I recognize the employees and they recognize me. Aren't you proud of me?
As you well know from your apple orchard days, Portland has no sales tax and a convenient proximity to Canada, so we have a lot of unlockers out here. They probably get this sort of thing every day.
SteveO,
Fuck Him.
Little Slime ball.
Ha Ha little cheat.
Busted.
wot a hose bag.
first, that's my own, very local to me (just across the bridge) in beauteous portland, oregon. i recognized it because i particularly recognized "charley," the genius bar tech with the horn-rimmed specs who was helping another customer while the tech "jake" worked with was getting him a replacement phone (despite a bit of resemblence, charlie is no relation to horn-rimmed glasses (HRG) man from "heroes"). charley's saved my bacon as an end user there more than once, and they all do just an outstanding job there. it's just a good thing he didn't tilt the camera down. charley usually is wearing a at work, and that might be a bit too unnerving for most of your readers (no, this is not a fsj-blog-style joke, he really does wear the kilt to work!).
so here's what i wrote in comments on the TUAW, where the story & somewhat back-peddling update originally appeared —
"your update, as well as the article, as well as "jake's" video are all disingenuous at best (if you say he's been on fox news, why do you not put any link to that or put any reference as to whom this "jake" is? if he's so keen on having his video blasted across the internet about apple employees just doing the job they are s'posed to, why won't he associated his real full name with it?).
you tellingly neglect (and so do many other commenters favoring this guy's actions) the one very telling moment in the whole video. toward the end, the apple employee pops open the SIM card slot, and finds, surprise, surprise — no SIM card whatsoever. *all* apple iPhones in the u.s. ship with a pre-installed at&t SIM card. to try and turn it on without one is foolhardy. yet "jake"-videoman just says he hasn't opened the box for a month, that's all, that's why it's not registered. where's the missing at&t SIM card then, jake? i think the apple store employee was most polite in how he handled this "jake," he could have said a lot worse (that was the portland, oregon, pioneer place store, i recognized employees there, by the way, and they do a stellar job there, i can tell you, as an end user).
he got caught hacking, and you're trying to promote him as some sort of retail martyr. shame. for shame."
hose bags.
finally — just where was this hidden cam located??? from the views you get in the video, i'd say this was just about crotch level (would be in-keeping with just how much of a dick this guy was). holy warranty and appropriateness violations!! could this be some sorta fly cam?!?!
a) what a dickhead
b) man he's really a dickhead
c) good personnel you got her Jobso
:)
Genius: "What's your last name?"
'Tard: "Why do you need that?"
hahahahahahahahahaha!
I love how "'Tard Turns Tail" and practically runs out the door after that!
that store is mobbed!!
kudos to you jobso, bring on leopard and christmas!!
Funny, the guy thinks he's pulling a fast one because he _thinks_ he's smarter than the reps. Why would you run his video and feed his inflated ego? I think the takedown should have been harsher- your guys were too nice to him. You would have helped him on his way to enlightenment by providing a lesson in humility.
Wow, these Apple reps seemed so willing and capable of being helpful. The ones at my local store, Boca Raton, tend to be stereotypical boutique dicks.
The Apple store rep is spewing BS big-time when he tells this dweeb that they can't offer service until the phone is registered under his name. Warranties do not require product registration, just proof of purchase.
Better give this guy a new iPhone 'cause he's gonna own your asses if he goes to court.
What a colossal frigtard.
Whatafriggtard! You know that thing is unlocked! What's this guy trying to prove. And his little write up about registration. If you registered your phone, then tell the guy. Oh, yeah it's registered, I just bought it a month ago and never turned it on and now it's bricked. Where'd the At&t SIM card go? Up his ass? Once you brick your Jesus Phone, God the Father will turn his back on you.
What a cold, heartless bastard you are FSJ....not letting someone replace a phone when he can't, in fact, prove it's his, or bricked due to his stupidity? That SDK can't come soon enough baby....
Probably stolen.
thats right assholes. thats what you get!
Yo, fake Steve,
can I suggest that you post a link for us users who are using your holy phone to read your blog? It would be great to see video via the youtube app. Peace out.
What a turkey. He can't even set the date & time on his video camera properly either!
LMFAO what a pussy!!!!!
this frigate is honestly bitching to this perfectly polite guy!?
what doesnt he understand about registering before getting service?
"but its a hardware warranty...?" what an IDIOT!!!
sounds like a gad damn dorky teenager complaining about how his pokemon cards are worth nothing anymore.
i was waiting for him to cause a big scene! BOO! this movie was a waste of my time!
"Why do you want my name?" HA.
"Don't have an AT&T contract." HA.
"No SIM card." HA.
"So you won't fix it. Thank-you."
What a jerk. Like you couldn't tell that this guy was trying to pull a fast one. GIVE ME A BREAK.
Note to FSJ: Send free fake Zune to SIMless scam-tard.
To supreme court douchebag: It specifically states that the hardware warranty is started upon registration and activation of said iPhone. You're dumb. Stupid-ass unlocker is dumb. Cry about it some more, it won't make your PP any bigger.
At least he was smart enough to cut out the part at the end with him sitting on the bench crying, wishing he could call his mommy.
I was removed by security from an Apple Store (in San Antonio) for Convincing customers to leave the store, after I bought a phone that broke a few weeks later, that I would need to re-purchase. I encouraged ten customers to leave, and an enraged manager told me "get out of my store now!!" clenching his fist. Security took me away I called Apple complained and got a new phone because the phone was not damaged badly, and because of the manager's behavior.
You know that he busted his phone by hacking it because if you take a look at the other videos this user has posted on youtube you can see that he has one of an iphone being hacked, aswell as other apple related slander.
Wow, You guys are a bunch of idiots. The guy clearly declined service the second he said there was no AT&T contract... Only then did he look further into it making more excuses.
But the SECOND he told him no AT&T contract - BOOM ... Sorry no service
That's Bull shit if you ask me
ya, has to be approved by the owner... As if
You're all a bunch of Monkey's allowing apple to fuck you in the ass as hard as they can.
Seriously... Do you not see the change of the guy behind the counter the second he said there was no AT&T contract... He never looked for the sim or anything else the SECOND AT&T was known not to be in service it was rejected.. That is the fucking point obviously
Did you NOT HEAR HIM SAY NO SERVICE BECAUSE OF NO AT&T CONTRACT as the guy left the store?
Take the fucking cum out of your damn ears and eyes and pay attention
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